PRIVACY POLICY

Valid from 01.06.2024

This privacy policy describes what personal data we collect from you at langeoog.blog and how we use your personal data. The privacy policy also describes your rights and how you can exercise them.

1. When do we collect your data?

We collect your data when you:

- buy our products

- communicate with our customer service, e.g. if you have questions, processing returns, guarantees or complaints

- sign up for our newsletter

- send us pictures or other information.

- use our contact forms.

- visit our website.

Our website also uses cookies; to learn more about our use of cookies and how to manage them, please read our Cookie Policy.

2. What data do we collect?

Your contact information – name, mailing address, mobile or telephone number, email address. Your IP address and information about how you use our website. Purchase details including your transaction number. Your order history. Customer service information – all types of communications and correspondence between you and our customer service department. When you browse our website, we may collect your IP address or other device identifiers, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and other portable device information.

3. Data that we do not collect or process

We do not store or process any data from your credit cards such as card number, expiration date or CVS number. We do not ask you to provide a personal identification number. The payment provider is responsible for collecting and processing this data. Below you will find our payment provider and a link to their privacy policy.

PayPal – PayPal Privacy Policy

4. Why do we process your personal data?

Once you have provided us with your personal information on meritalaurel.com, we will use that information for the purposes and with the support of the legal basis set out below:

To fulfil our agreements with you as a customer, for example processing and delivering your order. The sales contract we have with you is the legal basis for the processing and is necessary so that we can fulfil our contractual obligations and perform that contract with you, for example so that we can deliver your order and be paid for. To be able to handle customer service matters such as questions about our products, delivery and complaints. We will process your data to comply with our obligations under applicable consumer law and we will process your data on the basis of our sales contract with you. To meet the requirements of tax and accounting legislation – to declare and settle our sales. The legal basis is to be able to comply with our legal obligations. In exceptional cases, we may process additional identification information from you to prevent financial fraud or identity theft. It is our legitimate interest to provide secure services that can prevent attempts to gain unauthorized access or unlawful use of our services. To process additional data such as photos, videos and other media for various promotions or lotteries, only in cases where you participate in these events. The legal basis is our legitimate interest in being able to manage and track competitions and events, such as confirmations of participation, questions or information about winners. To send you our newsletter and promotional material - only in cases where you give your consent to this. The legal basis is our legitimate interest in being able to inform and market our products.

5. To whom do we share your personal data?

We will never sell your personal information to third parties and will not share your personal information with third parties unless required by law or for the operational needs listed below:

We share your name, address, email address and possibly your phone number with the shipping company that delivers your product. We transfer the necessary personal data to accounting service providers and to tax and other public authorities when certain legislation requires it. Sometimes we need to confirm your personal data with payment service providers to prevent financial fraud or identity theft.

6. How long we store your data

We will retain your data for as long as it is necessary for the purposes for which your data was collected and processed, or as required by law or regulation.

This means that we will retain your data for as long as is necessary to fulfil the contract and as long as statutory retention periods require.

We will store your personal data that you have provided when you sign up to our newsletter until you ask us to remove your subscription. You can unsubscribe from our newsletter at any time. We will store your personal data during the production and delivery of products and for the period specified in the General Terms and Conditions, but no longer than three (3) years. To ensure compliance with legal requirements, such as the Accounting Act, we will store your personal data in the accounting system for as long as we are obliged to store the data in accordance with applicable laws. In the case of collecting personal data for the purposes of specific promotions, prize draws or other advertising campaigns, we will only store the data for as long as it is necessary to fulfill our obligations to the participants.

7. Analysetools

This website uses Google Analytics®, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transferred to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that you may not be able to use all functions of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

8. Cookies

We reserve the right to use cookies in some areas of our website to make our service more user-friendly, effective and secure. Cookies are small units of information that are stored on your computer and saved by your browser. Cookies do not harm your computer and do not contain viruses. We use the information contained in cookies to make our website easier to use and to adapt it to your needs.

Please read our Cookie Policy to learn more about how we use cookies and how you can manage them.

9. Security

We ensure that your data is treated confidentially and encrypted using secure server software SSL (Secure Socket Layer). The encrypted information of your order, your name, address, credit card or bank details cannot be read by third parties. You can recognize this by a small "lock" symbol for every website that uses SSL and is located at the very beginning of your address bar, directly before the web address.

10. Links to other websites

For your convenience and information, our website may contain links to other websites that may be operated by companies that are not affiliated with Gregor Art   Music. These companies may have their own privacy notices or policies, and we strongly encourage you to read them.

11. Amendments

This Privacy Policy may be updated periodically to reflect changes in our privacy practices. Please review this Privacy Policy from time to time to stay informed of any changes.

12. Last update

Our privacy policy was last updated on June 1, 2024. You can view the most current version of the privacy policy at any time by clicking on the "Privacy Policy" hyperlink in the footer of the langeoog.blog website.

13. Contact

If you have any questions, you can contact us at any time by sending an email to: support@meritalaurel.com or by writing to:

Gregor Art + Music / Christina Gregor Content Creation

Bogenstraße 51

20253 Hamburg

Germany